Privacy Policy

Effective Date: 26.05.2025
Last Updated: 26.05.2025

Welcome to Chick D, a digital platform developed and maintained by GLOBEWEBIZZE PRIVATE LIMITED to streamline the poultry supply chain. This Privacy Policy explains how we collect, use, and protect your personal information across our four mobile applications:

• Dealer App
• Customer/Store App
• Driver App
• Collection App

By using any of these applications, you agree to the terms outlined in this Privacy Policy.

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1. Information We Collect

We collect different types of information depending on the app you use and your user role.

a. Personal Information

• Name, mobile number, email address, profile photo
• Store or business details (Customer App)
• Driver license, Aadhar Card (Masked Aadhar) vehicle details (Driver App)
• Collection agent ID, Aadhar Card (Masked Aadhar), Pan, Voter ID, Passbook and assigned areas (Collection App)
• Dealer or admin credentials (Dealer App)

b. Usage & Device Information

• Device type and operating system
• App version and activity logs
• IP address and device identifiers

c. Location Data

• Driver App: Real-time GPS location is mandatory for delivery tracking.
• Customer App: Location is optionally used for delivery and tracking.
• Dealer & Collection Apps: Location may be used for verification and logistics planning.

d. Order and Transaction Data

• Orders placed, assigned, delivered, or collected
• Billing information, outstanding payments
• Agent collection history and deposit reports

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2. How We Use Your Information

We use your information to:

• Facilitate product ordering, dispatch, and delivery
• Track driver location for order status and route optimization
• Assign dealers, drivers, and agents for efficient operations
• Manage payment collections and outstanding dues
• Communicate updates, notifications, and alerts
• Monitor system performance and ensure data integrity

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3. Sharing of Information

We do not sell or rent your personal data. However, we may share limited information with:

• Authorized app users (e.g., dealers, drivers, collection agents)
• Third-party service providers like payment gateways and map services
• Government or law enforcement authorities as required by law

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4. Data Security

We prioritize the protection of your data through:

• Encrypted data transmission
• Role-based access control
• Regular security checks and data backups

However, no method of electronic transmission or storage is 100% secure.

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5. Your Rights and Choices

You have the right to:

• Access and edit your profile details
• Deactivate or request deletion of your account
• Control notification preferences
• Reach out to support for any data-related concerns

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6. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from minors.

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7. Third-Party Services

Certain features may link to third-party services (e.g., Google Maps, UPI gateways). These services operate under their own privacy policies, which we encourage you to review separately.

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8. Updates to this Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page, and the date will be revised accordingly. Continued use of the app after changes indicates your acceptance.

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9. Contact Us

For any privacy-related queries or data requests, contact:

GLOBEWEBIZZE PRIVATE LIMITED
Email: [email protected]